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Sayville Ford Testimonials

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All Reviews Rating

4.71

★★★★★

6,608 Reviews

Rob T and Tyler were amazing. Outstanding job!!
Kenya is the best! She makes sure I'm taken care of, she goes above and beyond to make sure I'm a happy customer. If I'm not happy she makes sure, before I leave that they make it right. George is also the best, sometimes when I've recieved my car back the mechanics missed something, so he makes sure it's all handled and fixed I only go to Sayville Ford and I expect my car to come back to me better then it was.
Servicing my GT 350 at Sayville Ford. Taking care of my car for the last 4 years. Diana M. is my service writer. She goes above and beyond my expectations for me and my car. Service is excellent and a lot of the guys have GT 350’s
Kyle K. helped me out with my car , thank you !
Rob T. And Tyler made the scary car buying process super easy! Always accessible by phone and constantly kept us updated. Highly recommend Rob T at Sayville Ford!
Thank you to Chris C, Tyler L and Gianna P for the great help at Sayville Ford!! Their service was wonderful!
I recently had the pleasure of working with Ace and Jason from the sales team at Saville Ford, and I couldn't be more impressed with their service. From the moment I walked in, they were attentive and professional. Ace did an outstanding job explaining the trade-in process in detail, making sure I understood every step and felt comfortable with my decisions. Jason then took the time to show me all the new trucks I was interested in, providing thorough information on each model. His knowledge and enthusiasm were evident, and he patiently answered all my questions, ensuring I found the perfect truck to meet my needs. Their teamwork and dedication made the entire experience seamless and enjoyable. I highly recommend Ace, Jason, and the rest of the Saville Ford team for anyone looking to trade in or purchase a new vehicle. Their commitment to customer satisfaction is truly commendable. --- Feel free to make any adjustments or add any specific details you'd like to include!
Excellent customer service. Smithtown Ford should take lessons!!!!
Wanted to keep my word here - I said if someone finally fixed our issue, I'd update my negative review. A manager (I believe at the service dept) eventually reached out and helped in regards to getting records for an engine swap done under recall a few years ago. Besides that, we always had good experiences here. We were just talking about how, out of every dealership we've ever purchased from, Sayville Ford is the only place that helped out with a loaner vehicle during a repair. Every dealer promises this during a sale, but few actually make sure you get a loaner in a bad situation, as they're usually already loaned. Sayville Ford not only made sure we had a loaner during the recall repair, but during another minor repair, too. Unfortunately, we already purchased our new vehicle somehow else during this. But, in the end they still reached out to resolve it. We appreciate that and will go back to only having good things to say about this location. And we'll be sure to return next time we need a new vehicle. Thanks!
Thank you to Tony A, Rob T and Tyler L for their wonderful help picking up my new F150! They were a pleasure to work with!
Luis Calvo was super helpful and knowledgeable and guided me to getting a great price for my truck. I was very indecisive but he was patient and I’m very happy with my decision.
Bought a Ford Fusion from Luis Calvo at Sayville Ford. What a smooth process nothing like the headaches in the past. Check this brother out.
I bought a car from Luis calvo the service was great will be back!
Kenya and George are the best! They make sure I'm taken care of, they give above and beyond to make sure I'm a happy customer
Sayville Ford has been my go to dealership for years…They are always able to schedule times that work for me. All personal are always friendly and professional.
A big shout out to George vanglahn and the service department as well as Charlie for the convience of having my car serviced and the recall done without taking off work or going without a car wonderful service!!!! Great communication and getting everything done in a timely fashion as always I recommend sayville ford to potential customers with a 5 star thank you again George…..
George Van-Glahn at Sayville Ford was an absolute pleasure to work with. My truck was fixed quickly under warranty and an open line of communication was kept throughout the entire process. Cant recommend this dealership enough!
I live up near Smithtown Ford and travel to Sayville Ford for my vehicles and their maintenance because the customer service at Sayville is second to none. We are on our ninth vehicle purchased from Sayville and will continue to be customers because of the excellent service we receive. Couldn't be happier with a car dealership or maintenance department.
Thank you to Rob T and Tyler L for their wonderful service at Sayville Ford! Found the perfect first car for my son that’ll be reliable and safe! Thanks!
I recently used Sayville Ford’s Mobile Service. They come to your house and perform the requested service (in this case, replaced the battery and performed recall updates). They arrived on time and Mark was very personable and professional. All work was completed within an hour and I was able to pay the invoice online with no issues.

Edmunds Rating

4.93

★★★★★

118 Reviews

Bought a vehicle from Kyle at Sayville Ford. Great experience. Fast and Smooth. If you shop there ask for Kyle Karlsen
My Sayville Ford experience with Kyle was smooth and professional. Kyle knew what I was looking for financially. Kyle not only stuck to his word to help me, he offered me the perfect vehicle with the perks I was looking for and could afford. Damien was a big help as well by setting up my Ford pass with me. He was prompt, quick and new exactly what he was talking about. Thank you again!
Everyone was great. Vinny and Damian made the experience not only seamless but enjoyable
Came in looking for a trade in value on a sales event. Everything went smooth Bincent helped work the best deal and surprised my wife with her new car. Highly recommend Vincent and the dealership
Rob Tarnowski and Joe D provided amazing customer service while selling me a new Ford Bronco. They took the time to go over every detail and answer every question. Everyone who I interacted with was great - the insurance agent, the receptionist, and the entire staff were great to me!
Excellent communication and friendly correspondence. Highly recommend him and the dealership.
Great experience with sayville ford. No games, no hassel, no problems. They had me comfortable and at ease throughout the whole process.
Great experience with sayville ford. No games, no hassel, no problems. They had me comfortable and at ease throughout the whole process.
Had a great experience in leasing my new Bronco Sport. Vincent was professional and friendly. I was on a time crunch and he made the process so easy and explained everything i needed to do with returning my existing lease. He was thorough with explaining all the features of my new car and i could not be more satisfied with the service. I got the perfect car, so happy with my new purchase!!
Went to trade in my Silverado for a 2019 Tundra and Sayville Ford and Vinny did a great job on the transaction. Pretty seamless. Thanks.
Had a great experience in leasing my new Bronco Sport. Vincent was professional and friendly. I was on a time crunch and he made the process so easy and explained everything i needed to do with returning my existing lease. He was thorough with explaining all the features of my new car and i could not be more satisfied with the service. I got the perfect car, so happy with my new purchase!!
Went to trade in my Silverado for a 2019 Tundra and Sayville Ford and Vinny did a great job on the transaction. Pretty seamless. Thanks.
Salesman Rob T. and Tommy from finance were very helpful with my purchase of a 2021 Lincoln Nautilus Reserve. They both were a pleasure to work with.
Salesman Rob T. and Tommy from finance were very helpful with my purchase of a 2021 Lincoln Nautilus Reserve. They both were a pleasure to work with.
I just bought a Ford Explorer from Sayville Ford and the overall experience was great. I dislike car shopping very much and I was extremely anxious about purchasing a new vehicle…Ryan, my Salesman, was really genuine and very pleasant to deal with. He was always available and helpful to me. He helped make my decision to buy this vehicle easier, the process smooth and was always very accommodating and kind. I purchased a loaner, 2022 Ford Explorer with very low miles…..it was just what I had been looking for and I love it…..Being it had been previously driven somewhat, it did have a few, very minor cosmetic flaws, understandably…..Ryan (salesman) and Tiago, Sales Supervisor, rectified and fixed my concerns, even after I brought the vehicle home and noticed an issue…..I am extremely grateful and satisfied…Most, I believe would not be so inclined to be this way…..They were extremely accommodating, very understanding and helpful and I highly recommend them if you are looking to purchase a new vehicle.
I just bought a Ford Explorer from Sayville Ford and the overall experience was great. I dislike car shopping very much and I was extremely anxious about purchasing a new vehicle…Ryan, my Salesman, was really genuine and very pleasant to deal with. He was always available and helpful to me. He helped make my decision to buy this vehicle easier, the process smooth and was always very accommodating and kind. I purchased a loaner, 2022 Ford Explorer with very low miles…..it was just what I had been looking for and I love it…..Being it had been previously driven somewhat, it did have a few, very minor cosmetic flaws, understandably…..Ryan (salesman) and Tiago, Sales Supervisor, rectified and fixed my concerns, even after I brought the vehicle home and noticed an issue…..I am extremely grateful and satisfied…Most, I believe would not be so inclined to be this way…..They were extremely accommodating, very understanding and helpful and I highly recommend them if you are looking to purchase a new vehicle.
Just walking into Sayville Ford you feel comfortable, no gimmicks, no pressure. The atmosphere is comfortable and I was greeted by a wonderful gentleman named Tony, who proceeded to work with me until I was happy with the car (2023 Ford Edge) and deal that got within my budget. He took into account all my needs and considerations and that I walked out with a smile. He even made sure to shine my current license plates up since I was transferring them from my trade in. Tony is a class act! I had been a Newins Ford customer for 13 years and I am now part of the Sayville Ford family! Upon handing me the keys, Tony wanted to confirm that I was familiar with all the tech and workings with the car by having Otis walk me through it.. he made sure before I drove off the lot I was 100% comfortable with the car… Thank you Tony and thank you Sayville Ford!
Friendly
Paul J. and Rob T. Are amazing people they really helped me on looking for the right car to get back on the road with. I Recommend Sayville Ford to my friends and family.
Paul J. and Rob T. Are amazing people they really helped me on looking for the right car to get back on the road with. I Recommend Sayville Ford to my friends and family.

Google Rating

4.50

★★★★★

1,713 Reviews

Rob T and Tyler were amazing. Outstanding job!!
Kenya is the best! She makes sure I'm taken care of, she goes above and beyond to make sure I'm a happy customer. If I'm not happy she makes sure, before I leave that they make it right. George is also the best, sometimes when I've recieved my car back the mechanics missed something, so he makes sure it's all handled and fixed I only go to Sayville Ford and I expect my car to come back to me better then it was.
Servicing my GT 350 at Sayville Ford. Taking care of my car for the last 4 years. Diana M. is my service writer. She goes above and beyond my expectations for me and my car. Service is excellent and a lot of the guys have GT 350’s
Kyle K. helped me out with my car , thank you !
Rob T. And Tyler made the scary car buying process super easy! Always accessible by phone and constantly kept us updated. Highly recommend Rob T at Sayville Ford!
Thank you to Chris C, Tyler L and Gianna P for the great help at Sayville Ford!! Their service was wonderful!
I recently had the pleasure of working with Ace and Jason from the sales team at Saville Ford, and I couldn't be more impressed with their service. From the moment I walked in, they were attentive and professional. Ace did an outstanding job explaining the trade-in process in detail, making sure I understood every step and felt comfortable with my decisions. Jason then took the time to show me all the new trucks I was interested in, providing thorough information on each model. His knowledge and enthusiasm were evident, and he patiently answered all my questions, ensuring I found the perfect truck to meet my needs. Their teamwork and dedication made the entire experience seamless and enjoyable. I highly recommend Ace, Jason, and the rest of the Saville Ford team for anyone looking to trade in or purchase a new vehicle. Their commitment to customer satisfaction is truly commendable. --- Feel free to make any adjustments or add any specific details you'd like to include!
Excellent customer service. Smithtown Ford should take lessons!!!!
Wanted to keep my word here - I said if someone finally fixed our issue, I'd update my negative review. A manager (I believe at the service dept) eventually reached out and helped in regards to getting records for an engine swap done under recall a few years ago. Besides that, we always had good experiences here. We were just talking about how, out of every dealership we've ever purchased from, Sayville Ford is the only place that helped out with a loaner vehicle during a repair. Every dealer promises this during a sale, but few actually make sure you get a loaner in a bad situation, as they're usually already loaned. Sayville Ford not only made sure we had a loaner during the recall repair, but during another minor repair, too. Unfortunately, we already purchased our new vehicle somehow else during this. But, in the end they still reached out to resolve it. We appreciate that and will go back to only having good things to say about this location. And we'll be sure to return next time we need a new vehicle. Thanks!
Thank you to Tony A, Rob T and Tyler L for their wonderful help picking up my new F150! They were a pleasure to work with!
Luis Calvo was super helpful and knowledgeable and guided me to getting a great price for my truck. I was very indecisive but he was patient and I’m very happy with my decision.
Bought a Ford Fusion from Luis Calvo at Sayville Ford. What a smooth process nothing like the headaches in the past. Check this brother out.
I bought a car from Luis calvo the service was great will be back!
Kenya and George are the best! They make sure I'm taken care of, they give above and beyond to make sure I'm a happy customer
Sayville Ford has been my go to dealership for years…They are always able to schedule times that work for me. All personal are always friendly and professional.
A big shout out to George vanglahn and the service department as well as Charlie for the convience of having my car serviced and the recall done without taking off work or going without a car wonderful service!!!! Great communication and getting everything done in a timely fashion as always I recommend sayville ford to potential customers with a 5 star thank you again George…..
George Van-Glahn at Sayville Ford was an absolute pleasure to work with. My truck was fixed quickly under warranty and an open line of communication was kept throughout the entire process. Cant recommend this dealership enough!
I live up near Smithtown Ford and travel to Sayville Ford for my vehicles and their maintenance because the customer service at Sayville is second to none. We are on our ninth vehicle purchased from Sayville and will continue to be customers because of the excellent service we receive. Couldn't be happier with a car dealership or maintenance department.
Thank you to Rob T and Tyler L for their wonderful service at Sayville Ford! Found the perfect first car for my son that’ll be reliable and safe! Thanks!
I recently used Sayville Ford’s Mobile Service. They come to your house and perform the requested service (in this case, replaced the battery and performed recall updates). They arrived on time and Mark was very personable and professional. All work was completed within an hour and I was able to pay the invoice online with no issues.

Yelp Rating

Joe (finance) and jason (sales) were a fantastic combination for my most recent purchase (ford explorer ST) i love the truck thank you guys again for heloing me with this. As i have many times before im driving off the lot of sayville ford fully satisfied! You guys are the absolute best thank you!!
Recently purchased my ford escape from sayville ford , i dealt with ace and it was a fantastic experiance . Damian went over the car with me and showed me a bunch a cool features . Will be back!!
Had a very good buying experience. Declan in sales is very honest and got me a good deal. Otis was extremely kind and knowledgable of everything that came with my truck and made sure I understood everything. The dealership itself is very nice and the salesmen don’t run out to you in the parking lot to try and hawk you, they let you take your time and browse.
My experience buying my F-150 was straight forward and informative.  My sales rep Ryan did what he had to do in order to make the deal to my satisfaction.  Afterwards the loan/insurance rep was also very professional and informative.  Upon picking up my car I was handed off to a young man, Damian, who was the most likable young man I’ve met in a long time.  He was patient explaining the trucks features and helped me sign up on line for FordPass.  I told Damien that I was pressed for time and he told me whenever I could come back and he would be happy to answer any additional questions I may have.  Kudos to this dealership for their professionalism making my truck purchase a pleasant and to their entire staff who seamlessly enabled this transaction.
I just bought my new Ford Ranger from Sayville Ford !!!! The service and my girl Rose St Pierre the sales person were outstanding. No pushing, no bull, just the facts and I walked out of there with my new Ranger. I would recommend her and the dealership to everyone looking to buy a Ford. Thanks for a job well done Rose!!

cars.com Rating

4.70

★★★★★

2,444 Reviews

Service was excellent and professional took care of our wants and needs answered all our questions
TonyA, Was very helpful & professional & took care of our wants & needs on our new lease
Quick, professional, great deal, great truck. Looking forward to driving it . Hopefully the first of many
Knew their products, very friendly, clean both sales floor and service areas. Great experience. Thank you for making it easy
Just went into my second Ford Explorer lease. Sayville Ford made the process seamless. Picking up the car took less than an hour. There were no hidden fees and I dealt with true professionals - Lisa, Nick and Joe. Leasing a car can be stressful - this was not the case here.
Excellent experience. Luis was very informative and a pleasure to deal with. I would highly reccommend!
Excellent and efficient! John was very accommodating and went out of his way to make sure the experience was complete and swift. I would recommend him highly!
This was the 2nd time we worked with Kyle and he is awesome! He was very patient and courteous with us. I highly recommend Sayville ford and Kyle!
Sayville Ford, give this good man a raise !! For setting the bar in next level service. It's a pleasure bringing my truck in for service all these years knowing I'm in excellent hands with George, and who appreciates and takes care in my vehicle as much as I do. Not only does he make a service appointment actually enjoyable but he has become a trustworthy friend and a very friendly face I look forward to and depend on seeing there every time. Keep up the excellent work, George, and thank you! People like yourself is what keeps me coming back to Sayville Ford
No pressure - very comfortable environment- will to do what ever it takes Would recommend to a friend
I had a great salesman Ace take care of me, he is very knowledgeable, I would recommend him to anyone needing a car.
John and the Sayville Ford dealership was really great. They explained everything clearly and thoroughly. I would happily recommend Sayville Ford and John Malinkowski to anyone.
Best buying experience I’ve had. Ace was knowledgeable and no pressure. Paul the sales manager made the deal possible.. THEE OFFER A LIFETIME motor train coverage including the engine big plus. 2 years of free car washes bonus. Thank you!!!
Another wonderful experience at Sayville Ford. My fourth vehicle lease and it was as pleasant as ever. My salesperson Tony Aiello was caring, patient and extremely helpful throughout the process. Every team member involved with the purchase was friendly and took great care of me. I highly recommend Sayville Ford for its staff and quality vehicles.
Couttius and knowledgeable sales person Made purchase an easy and well organized Experience The paperwork was efficiently handled The whole transaction went very smoothly
We had an excellent experience in buying our Bronco. Tony A. was an excellent salesman. He took his time and explained everything we needed to know about buying a truck. He even came in on his day off to deliver the bronco to us. He is a wonderful asset to Sayville Ford. Kyle D. Is great. He explained every aspect of the computer and navigation system in the Bronco He made it so easy to understand and maneuver through the system. He is very skilled and knowledgeable and kind because my husband and I are not computer savvy. He made learning easy. Sayville Ford you are extremely fortunate to have 2 amazing employees.
Friendly dealership and great salesman (Kyle K) who went above and beyond to secure the vehicle we wanted, which he found out-of-state. Beware of the little extras they add to the price for things you didn't necessarily want or ask for. In fairness, they are up front about it, so it isn't a surprise, and you can walk away.
John at Sayville Ford made our experience with them wonderful! He went above and beyond to make sure we got what we needed. The entire process was quick and easy. I would highly recommend Sayville Ford if you are looking to purchase or lease your next vehicle.
We had a great experience with Robert Tarnowski at Sayville Ford. He found the 250 we needed and outfitted it perfectly. His product knowledge, interpersonal skills, and professionalism enhanced our experience and outcome. Having purchased several vehicles over the years we can say that this was the most positive experience and highly recommend Robert as a sales person.
Very professional and courteous. All of my questions were answered to my satisfaction so I can make an informed decision.

DealerRater Rating

4.70

★★★★★

2,311 Reviews

Service was excellent and professional took care of our wants and needs answered all our questions
TonyA, Was very helpful & professional & took care of our wants & needs on our new lease
Tony A, the salesman was a pleasure to deal with to purchase a new vehicle
I purchased the Mach E Mustang GT. Great service and knowledgeable and professional. Was happy with the experience.
Jason and the team were great! Thank you Sayville ford very much will enjoy my ranger !
Quick, professional, great deal, great truck. Looking forward to driving it . Hopefully the first of many
Knew their products, very friendly, clean both sales floor and service areas. Great experience. Thank you for making it easy
Just went into my second Ford Explorer lease. Sayville Ford made the process seamless. Picking up the car took less than an hour. There were no hidden fees and I dealt with true professionals - Lisa, Nick and Joe. Leasing a car can be stressful - this was not the case here.
Excellent experience. Luis was very informative and a pleasure to deal with. I would highly reccommend!
Excellent and efficient! John was very accommodating and went out of his way to make sure the experience was complete and swift. I would recommend him highly!
This was the 2nd time we worked with Kyle and he is awesome! He was very patient and courteous with us. I highly recommend Sayville ford and Kyle!
Sayville Ford, give this good man a raise ! ! For setting the bar in next level service. It's a pleasure bringing my truck in for service all these years knowing I'm in excellent hands with George, and who appreciates and takes care in my vehicle as much as I do. Not only does he make a service appointment actually enjoyable but he has become a trustworthy friend and a very friendly face I look forward to and depend on seeing there every time. Keep up the excellent work, George, and thank you! People like yourself is what keeps me coming back to Sayville Ford
No pressure - very comfortable environment- will to do what ever it takes Would recommend to a friend
I had a great salesman Ace take care of me, he is very knowledgeable, I would recommend him to anyone needing a car.
John and the Sayville Ford dealership was really great. They explained everything clearly and thoroughly. I would happily recommend Sayville Ford and John Malinkowski to anyone.
Another wonderful experience at Sayville Ford. My fourth vehicle lease and it was as pleasant as ever. My salesperson Tony Aiello was caring, patient and extremely helpful throughout the process. Every team member involved with the purchase was friendly and took great care of me. I highly recommend Sayville Ford for its staff and quality vehicles.
Best buying experience I’ve had. Ace was knowledgeable and no pressure. Paul the sales manager made the deal possible.. THEE OFFER A LIFETIME motor train coverage including the engine big plus. 2 years of free car washes bonus. Thank you!!!
Couttius and knowledgeable sales person Made purchase an easy and well organized Experience The paperwork was efficiently handled The whole transaction went very smoothly
We had an excellent experience in buying our Bronco. Tony A. was an excellent salesman. He took his time and explained everything we needed to know about buying a truck. He even came in on his day off to deliver the bronco to us. He is a wonderful asset to Sayville Ford. Kyle D. Is great. He explained every aspect of the computer and navigation system in the Bronco He made it so easy to understand and maneuver through the system. He is very skilled and knowledgeable and kind because my husband and I are not computer savvy. He made learning easy. Sayville Ford you are extremely fortunate to have 2 amazing employees.
Friendly dealership and great salesman (Kyle K) who went above and beyond to secure the vehicle we wanted, which he found out-of-state. Beware of the little extras they add to the price for things you didn't necessarily want or ask for. In fairness, they are up front about it, so it isn't a surprise, and you can walk away.
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