Kenya Augustin

Kenya from sayville ford was extremely helpful and kind. She treated me like a valued customer and an actual person instead of just a number. We will definitely be going back for any of our future ford services.

Kenya was my service representative with my Edge ST. She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected and the car is running great. Thanks Kenya!!!

The service was excellent and completed timely! All the team members were friendly and helpful! It was a pleasure to have my lift gate repaired and an oil change. I was not inconvenienced at all! Thank you to Sayville Ford service department! Conner, Nick, Kenya and I don’t remember the cashiers name nor the Valet guys!! Thanks so much for making my stressful situation not too difficult!

Rep, Kenya let me know what would be done to my car and why. More important grant she period is on kept me informed as to how long the service would take. Finally, she synced my new phone to the car.

Always great service, Kenya in service dept was super

Kenya is the best! She makes sure I'm taken care of, she goes above and beyond to make sure I'm a happy customer. If I'm not happy she makes sure, before I leave that they make it right. George is also the best, sometimes when I've recieved my car back the mechanics missed something, so he makes sure it's all handled and fixed I only go to Sayville Ford and I expect my car to come back to me better then it was.

I had the most pleasant and positive experience at Ford Sayville, New York. Kenya Augustin kept me informed every step all the way about the progress of my car. I was provided with a loaner car which made things easier for me. I don’t normally like to write any comments but this team exceeded my expectations. Thank you Kenya Augustin and Chris Kutscher. Amazing service!!!