I had the most pleasant and positive experience at Ford Sayville, New York. Kenya Augustin kept me informed every step all the way about the progress of my car. I was provided with a loaner car which made things easier for me. I don’t normally like to write any comments but this team exceeded my expectations. Thank you Kenya Augustin and Chris Kutscher. Amazing service!!!
Kenya was my service representative with my Edge ST. She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected and the car is running great. Thanks Kenya!!!
The service was excellent and completed timely! All the team members were friendly and helpful! It was a pleasure to have my lift gate repaired and an oil change. I was not inconvenienced at all! Thank you to Sayville Ford service department! Conner, Nick, Kenya and I don’t remember the cashiers name nor the Valet guys!! Thanks so much for making my stressful situation not too difficult!
Rep, Kenya let me know what would be done to my car and why. More important grant she period is on kept me informed as to how long the service would take. Finally, she synced my new phone to the car.
Great service good people at Sayville Ford service. Kenya was a great service advisor and kept me in the loop with everything that was going on with my Stang. I see Sayville Ford chooses the very best to represent their service department.
Always great service, Kenya in service dept was super